| Q.
How do I start the KMaint application? |
| A.
Contact KeepTraK and we will send you a
link via email and we will show you on your
screen. We will even install it and
set it up for you. Or follow the
instructions on how to start your KeepTraK
application, refer to the included
documentation and help files. |
| Q.
How do I upgrade my trial version of KMaint
to a permanent version of KeepTraK EZ, KeepTraK
S,
or KeepTraK Professional? |
| A.
It’s simple! Just contact KeepTraK
Corporation to purchase. You will receive a code
with instructions on how to upgrade your KeepTraK EZ trial to a permanent version of the
KeepTraK application of your choice, in just
seconds! |
| Q.
Can I upgrade from KeepTraK EZ to KeepTraK Professional,
and what happens to my data? |
| A.
Yes, all of the data
will transfer intact. The screens and
procedures will be the same. Contact
KeepTraK for the easy step. |
| Q.
What does it cost to upgrade from KeepTraK
EZ
to KeepTraK Professional? |
| A.
The cost to upgrade
from KeepTraK EZ to KeepTraK Professional is the total
cost of KeepTraK Professional minus the cost of
KeepTraK EZ. If you already purchased KeepTraK EZ
you will not have to pay full price for the
KeepTraK Professional upgrade. |
| Q.
If we cannot budget a purchase what can we
do? |
| A.
KeepTrak now offers a "buy
time" option for your situation.
Simply contact KeepTraK tell us for how long
you would like to use the software and what
version. You can then put the amount on
yours or your company credit card.
Upon approval KeepTrak will give you a 10
digit code to enter at the bottom of the
opening screen and presto the program will
work for the specified time. You may
renew at any time for as long as you wish.
If you decide to purchase at some point any
unused time will apply towards purchase. |
| Q.
Whaif I need Help, Training or support? |
| A.
There are 3 ways to get assistance.
First is to contact KeepTraK and arrange to
have a link emailed to you we can then show
you on your screen. Second is to
review the included setup instructions. And
third, is to use the Help files located on
the Main Menu of the KeepTraK software. |
| Q.
Why do I need Microsoft Access? |
| A.
KeepTrak choose Microsoft Access for its
compatibility with Microsoft Office.
This allows users to easily imort, export,
copy and paste information into other
programs. Also Microsoft Access is
used worldwide and used by thousands if not
millions of businesses. |
| Q.
What if I want to modify the programming? |
| A.
Contact KeepTraK for information and
pricing. |
| Q.
What if I would like to modify or create a
custom report? |
| A.
First we recommend contacting KeepTrak
to see if the program already contains the
ability to produce the information you need.
Most times this is the case and we will be
happy to send you a link and show you on
your screen how to create the report.
KeepTrak can also create custom or
modified reports for you, call us for pricing
and information. |
We
respect your privacy.
Privacy
Statement for KeepTrak
KeepTrak
has created this privacy statement in order to
demonstrate our firm commitment to privacy. The
following discloses our information gathering and
dissemination practices for this website,
KeepTrak.com.
Information
not explicitly given by you, such as information
automatically logged by the site i.e., your IP
address, browser type, access times, etc. are logged
by KeepTrak's third party hosting company. We
utilize this information for the purpose of
providing you security. This information is not
linked in any way to your personal information. We
do not use your IP address in any way nor do we have
access to those addresses. This information is not
shared with any outside parties. Your activities, or
account information are NOT shared with any third
party.
Cookies:
Information Collected is NOT Cookie-based.
KeepTrak.com
will NOT allow your email address to be used by any
third party.
Advertise
KeepTraK.com:
We do not allow advertisers banner space on our
website.
If
you have any questions about this privacy statement,
the practices of this site, or your dealings with
this Web site, you may contact: KeepTrak
Corp., Commerce City, Colorado. Phone:
303.421-7150; Fax: 303-482-2004.
Consumer
Data Privacy Policy and Security method for payment
data:
KeepTrak utilizes Authorize.net to process payments
by credit card using their secure site. KeepTrak
keeps no records of credit card information.
